Privacy Policy
This Privacy Policy applies to the website accessible at scottsdalerentals.com (the Website), the services, and any mobile applications offered by Scottsdale Rentals LLC (the Company, we, us, or our). This Policy describes how we collect, use, and protect personal information collected through the Website or through your correspondence with us by phone, email, or otherwise. By accessing or using the Website or our services, you agree to this Privacy Policy. If you do not agree, do not access the Website or use our services. For purposes of the General Data Protection Regulation 2018 (GDPR), the data controller is Scottsdale Rentals LLC, 7360 E Acoma, Suite 2, Scottsdale, AZ 85260.
Information We Collect About You
We collect personal information that you voluntarily submit when using the Website or completing a form. This may include:
- Name, mailing address, email address, and phone number
- Messages you send through our online forms
- Usage information such as pages viewed, response times, download errors, length of visits, and page interactions (scrolling, clicks, mouseovers)
- Technical details such as IP address, browser type and version, time zone setting, browser plug-ins, operating system, and device platform
Information We Receive From Other Sources
We may receive information about you from third parties we work with to provide, promote, and improve our services, including business and integration partners, vendors for technical and payment services, analytics providers, and search information providers.
How We Collect Information
We collect information when you submit inquiries via our online forms and when you speak with us by telephone (calls may be recorded for quality assurance and are governed by this Policy). We also use technology to collect information, including cookies, web beacons, and server log files.
Cookies are small files placed on your device that enable recognition of your browser and retention of certain information. We use both session cookies (expire when you close your browser) and persistent cookies (remain for an extended period). We do not link cookie data to personal information you submit on our site.
We use the following types of cookies:
- Strictly Necessary Cookies: Required for operation of the Website (e.g., secure login, carts, e-billing).
- Analytical/Performance Cookies: Help us count visitors and understand how users move around the Website to improve performance.
- Functionality Cookies: Recognize you on return visits to personalize content and remember preferences.
- Targeting Cookies: Record visits, pages viewed, and links followed to make content more relevant to your interests.
We may use Google Analytics to collect and analyze, on an anonymized basis, how the Website is used and to prepare activity reports. We also use web beacons (clear GIFs) to track aggregated usage (including whether emails are opened and acted upon). We do not link web beacon data to personal information.
Like many websites, we maintain log files containing IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamps, and clickstream data for trend analysis and site administration. We do not link this data to personal information.
You can control cookies, web beacons, and similar technologies through browser settings (e.g., blocking or deleting cookies) and, where available, third-party opt-out tools.
Children
We do not knowingly collect information from anyone under the age of 16.
Social Media Widgets
Our Website may include social media features and widgets. These may collect your IP address and the page you are visiting and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.
Use of Information
We use information, including personal information, for the following purposes:
- Meeting our obligations to you: To respond to your requests and to deliver or support contracted services or products.
- Improving and maintaining the Website: To diagnose issues, create new functionality, and administer the Website.
- Improving and developing products and services: To enhance offerings and use aggregated/anonymized data to provide better service.
- Communicating with you: To inform you about new features and offers you may be interested in.
- Marketing the Website and our services: To use aggregated/anonymized information for marketing, including generating or selling advertisements.
SMS Consent
By providing your phone number, you consent to receive SMS messages from us regarding our services. You can opt out at any time.
Disclosure of Your Information to Third Parties
We do not sell your personal information to third parties for their unsolicited offers or advertisements. We may disclose information as follows:
- Law enforcement: To comply with legal obligations, such as subpoenas, audits, or as otherwise required by law.
- Agents and consultants: To service providers performing functions on our behalf (e.g., email delivery, payment processing, market research). These providers may also use your email address to deliver custom marketing on their platforms as directed by us. They are not permitted to use personal information for purposes other than providing services to us.
- Business transfers: As part of a sale of assets, merger, or similar transaction, where personal and non-personal information may be transferred.
- General marketing purposes: We may share non-personal, aggregated information (e.g., sales, traffic patterns) with advertisers.
Your Rights
Subject to applicable law, you have the following rights regarding your personal information:
- Right of access and portability: Obtain access to your personal information and receive it in a commonly used format to transmit to another controller.
- Right to rectification: Correct inaccurate or incomplete personal information without undue delay.
- Right to erasure: Request deletion of personal information in certain circumstances.
- Right to restriction: Request restriction of processing in certain circumstances (e.g., while accuracy is verified).
- Right to object: Object to processing based on your particular situation and to direct marketing at any time.
You can opt out of marketing by using the unsubscribe mechanism in our emails or by contacting us. California residents may request information regarding our disclosures for direct marketing purposes by contacting us. You may also request to review, change, correct, or delete your information by contacting us. If you do not receive confirmation within 30 days, please contact us again.
Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any personal information.
Data Storage and Security
Information we collect may be stored on our servers and those of our service providers in the United States and other countries where we or our providers operate. If you are in the EU, Switzerland, or other regions with data laws, you acknowledge that your information may be transferred to jurisdictions with different privacy laws.
We use commercially reasonable efforts to safeguard the Website and your information. If you establish an account, access is protected by your username and an encrypted password. Do not share your credentials; use a secure browser and log out when finished. Notify us promptly if your credentials are compromised.
No method of transmission or storage is 100% secure. You acknowledge: (a) Internet security and privacy limitations are beyond our control; (b) we cannot guarantee the security of information exchanged via the Website; and (c) information may be viewed or tampered with in transit by third parties. If we become aware of a data breach likely to pose a risk to individuals’ rights and freedoms, we will notify you within 72 hours of becoming aware. The Website is provided as is without warranties of any kind.
Changes in Privacy Policy
We may update this Privacy Policy from time to time due to changes to the Website, technology, or legal requirements. We will post any changes on the Website.
Contact Us
To report privacy or security concerns, or to submit privacy-related questions or complaints, please contact us. You may also visit our contact page:
